Terms and Conditions

TERMS AND CONDITIONS OF THE GETFINDIA SERVICE AND APPLICATION

effective from: 14.07.2026

§ 1. GENERAL PROVISIONS

The getFindia application and the getFindia website are owned by Picado sp. z o.o., with its registered office in Poznań, ul. Floriana Stablewskiego 47 lok. 4, 60-213 Poznań, Poland, entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000549874, Tax Identification Number (NIP): 7822575026, REGON number: 360875416, with share capital of PLN 10,000.00, hereinafter referred to as the “Service Provider”.
The Service Provider can be contacted at the following e-mail address: biuro@getfindia.com.
These Terms and Conditions set out the rules for using the getFindia application, the getFindia website, and the rules for the provision of the paid map visibility service for a point of sale in the getFindia application.
Users of the application, users of the website, and persons or entities submitting a point of sale for the paid visibility service are required to comply with these Terms and Conditions.
The administrator of personal data collected within the application and the website is Picado sp. z o.o. The detailed rules for the processing of personal data are set out in the getFindia Privacy and Cookies Policy.

§ 2. DEFINITIONS

For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:

“Application” or “getFindia Application” – the getFindia mobile application available for mobile devices running Android and iOS.
“Service” – the getFindia website operated by the Service Provider at https://www.getfindia.com, its language versions, sub-pages and subdomains, including the web panel used to operate getFindia functions.
“User” – an individual using the Application or the Service, regardless of whether they hold an Account.
“Account” – an individual User account created in the Application or the Service, enabling the use of functions that require login.
“Creator” – a User with a profile enabling them to publish Spots, information about themselves, and links to their online channels or social media profiles.
“Creator Profile” – the publicly available profile of a Creator in the Application or the Service, including in particular a name, profile picture, description, links to external channels, and published Spots.
“Creator Panel” – a function of the Service enabling the Creator to, among other things, add, edit, and manage Spots and Creator Profile data.
“Spot” – a point on the map presented in the Application or the Service, containing in particular a name, location, description, photographs, category, a piece of trivia, a link to Creator content, or other information related to a given location.
“User Content” – all content and materials submitted, published, or made available by a User in the Application or the Service, in particular photographs, descriptions, names, comments, links, profile data, and information about Spots.
“Submitter” – an individual, entrepreneur, farm, local food producer, or other entity submitting a point of sale for the paid Visibility Service.
“Point of Sale” – a spot where products, in particular local food, are sold, submitted by the Submitter for publication on the Application map.
“Visibility Service” – the paid service consisting of the publication and maintenance of a Listing of a Point of Sale on the Application map for a specified period.
“Listing” – the presentation of a Point of Sale on the Application map, including in particular the name of the point, description, location, product categories, photographs, and contact details provided by the Submitter.
“Free Services” – services provided by the Service Provider free of charge, including in particular browsing the map and Spots, using the Account, publishing Spots, using the Creator Profile, and other free functions of the Application or the Service.
“Consumer” – an individual entering into a legal transaction with the Service Provider not directly related to their business or professional activity.
“Entrepreneur with Consumer Rights” – an individual entering into a contract with the Service Provider directly related to their business activity, if it follows from the content of that contract that it does not have a professional character for that person.

§ 3. REGISTRATION AND USER ACCOUNT

The use of basic functions of the Application or the Service, in particular browsing the map and published Spots, may be possible without registering an Account, provided the given function does not require login.
The use of functions that require User identification, in particular publishing or editing Spots, managing the Creator Profile, saving selected content, following other Users, or using other functions indicated in the Application or the Service, requires registration and login to an Account.
An Account may be created by a person who:
1. provides the data required in the registration form;
2. has read the Terms and Conditions and accepted their provisions;
3. completes the registration procedure in accordance with the messages displayed in the Application or the Service.
Creating and maintaining an Account is free of charge, unless expressly stated otherwise in relation to a specific additional service.
A single person should not create multiple Accounts to circumvent Application or Service restrictions, influence their operation, or mislead other Users.
The User installs the Application via Google Play, the App Store, or another official distribution channel for the Application.
The Application allows login or integration with the User’s Facebook account. As part of the integration of the Application with the User’s Facebook account, the Application may obtain access to the User’s Facebook ID and profile picture. The Application stores only the data necessary for the operation of this functionality. Other data remains on Facebook and is not stored in the Application or shared with the Service Provider, unless this results from the operation of a given function or the User’s decision.
The Service Provider may store the e-mail addresses of Users for the purposes of Account management, contacting Users, and handling enquiries submitted via forms available in the Application or the Service.
The User is required to provide true data, in particular a valid e-mail address.
The submission of a point of sale for the paid Visibility Service may be made via a form available on the Service. This submission is a separate process from registering a User Account in the getFindia Application, unless the Service Provider expressly states otherwise.

§ 4. RULES FOR USING THE GETFINDIA APPLICATION

The getFindia Application is available for mobile devices running Android and iOS, in accordance with the specifications provided by the Application’s distribution services.
The use of certain Application functions, in particular functions based on the User’s current location, may require enabling the GPS location service and data transfer on the mobile device. Disabling GPS may limit or prevent the use of selected Application functions, but does not necessarily prevent the use of all Application functions.
To solve a Spot in the getFindia Application, the User must visit the location indicated in the Spot.
Detailed instructions for using the getFindia Application are displayed after installation on the mobile device or are available in the Application menu.
The User agrees to use the Application and the Service in accordance with applicable law, good practices, these Terms and Conditions, and the intended purpose of the Application and the Service.

§ 5. PAID MAP VISIBILITY SERVICE

The Service Provider enables individuals, entrepreneurs, local food producers, farms, and other entities engaged in food sales to purchase the paid Visibility Service on the getFindia Application map.
The Visibility Service relates to the publication of a point of sale in the local food category or another category indicated by the Service Provider.
The Visibility Service covers the publication and maintenance of a Listing of a point of sale on the getFindia Application map for the period indicated in the submission form or in the price list available on the Service.
Unless otherwise stated in the submission form or price list, the cost of the Visibility Service is PLN 30.00 gross for a total period of 3 months, i.e. 90 days.
The visibility period is counted from the date of publication of the Listing by the Service Provider.
The submission of a point of sale is made by completing the submission form available on the Service and providing the data and materials required by the Service Provider.
The Submitter is required to provide true, current, and complete data, and to submit materials that comply with applicable law, these Terms and Conditions, and the subject matter of the Service.
The Submitter undertakes to promptly update the data published in the Listing, in particular the address, location, contact details, availability hours, and information about the business.
The Service Provider does not guarantee a specific number of Listing views, contacts, visits, orders, or sales of products offered by the Submitter.
The Service Provider is not a party to transactions concluded between Application users and entities presented on the map and bears no responsibility for their execution, performance, product quality, product availability, product safety, or the Submitter’s compliance with applicable law.

§ 6. SUBMISSION VERIFICATION AND LISTING PUBLICATION

The Visibility Service is activated after a successful payment and a positive verification of the submission by the Service Provider.
Submission verification includes in particular an assessment of the submission’s compliance with the subject matter of the Service, the accuracy of the data, the completeness of the submission, and the quality of the submitted materials.
The Service Provider reserves the right to refuse publication of a submission, in particular in the event of:
1. providing false, incomplete, or misleading data;
2. submitting materials that violate applicable law, good practices, or the rights of third parties;
3. a submission unrelated to local food or the subject matter of the Service;
4. failure to meet the quality requirements of the Service;
5. suspicion that the submission concerns illegal, unreliable, or deceptive activity, or activity that harms Application users;
6. inability to contact the Submitter to clarify necessary information.
In the event of refusal to publish a submission, the fee will be refunded to the Submitter in full.
The Service Provider may ask the Submitter to supplement the submission, correct data, or provide additional materials. Failure of the Submitter to respond within a reasonable time may result in refusal to publish the submission.

§ 7. PAYMENTS

Payments for the Visibility Service are made electronically.
The online payment operator is Krajowy Integrator Płatności S.A. based in Poznań, the owner of the Tpay service.
The Submitter makes payment before the Visibility Service is activated, in accordance with the system instructions of the Tpay payment gateway.
The Service Provider begins the process of activating the Visibility Service after receiving notification of a successful payment and after a positive verification of the submission.
In the event of a failed payment, the Visibility Service will not be activated.
Prices stated on the Service are gross prices, unless expressly stated otherwise.

§ 8. WITHDRAWAL AND REFUNDS

For the purposes of this section, “Entitled Party” means a Consumer and an Entrepreneur with Consumer Rights.
The Entitled Party has the right to withdraw from the contract for the purchase of the Visibility Service within 14 days of the date of purchase without giving a reason.
To exercise the right of withdrawal, the Entitled Party should notify the Service Provider of their decision by e-mail to: biuro@getfindia.com.
The Submitter acknowledges that the Visibility Service is provided from the moment the Listing is published on the getFindia Application map, after a successful payment and a positive verification of the submission by the Service Provider.
The Visibility Service may commence before the expiry of the 14-day withdrawal period only upon the Entitled Party’s express request to commence service provision before the expiry of that period.
In the event of withdrawal after the commencement of the Visibility Service, the Service Provider shall refund the Entitled Party an amount proportionally reduced by the period during which the Listing was active on the map prior to the withdrawal notification.
The refund is made using the same payment method used by the Entitled Party, via the Tpay system, unless applicable law or the technical capabilities of the payment operator provide for another permissible method of refund.
In the event of refusal to publish a submission by the Service Provider, the fee will be refunded to the Submitter in full.
The Submitter is not entitled to a refund for the unused visibility period if the Listing was removed or hidden due to reasons attributable to the Submitter, in particular due to a breach of these Terms and Conditions, violation of law, provision of false data, or publication of content that infringes the rights of third parties.

§ 9. COMPLAINTS

Complaints regarding the operation of the Application, the Service, Listing visibility, payments, or the Visibility Service may be submitted by e-mail to: biuro@getfindia.com.
A complaint should contain at minimum: contact details of the person submitting the complaint, a description of the problem, and the request or expected manner of handling the complaint.
The Service Provider handles complaints within 14 days of receipt.
The response to the complaint will be sent to the e-mail address provided by the person submitting the complaint.

§ 10. LIABILITY OF THE USER AND THE SUBMITTER

Users and Submitters bear full responsibility for the content, descriptions, photographs, contact details, locations, and other materials submitted for publication or made available in the Application or the Service.
The Submitter declares that they hold the rights to use the submitted materials, in particular photographs, descriptions, names, trademarks, graphics, and other elements submitted for publication in the Listing.
The Submitter declares that the published information is accurate and that the activities, products, and services presented in the Listing are conducted and offered in accordance with applicable law.
Publishing content that is unlawful, misleading, infringes the rights of third parties, violates good practices, or is unrelated to the subject matter of the Service is prohibited.
The Service Provider is not responsible for the accuracy of information provided by Users or Submitters, or for the quality, availability, legality, or safety of products offered by entities presented on the map.
The Service Provider has the right to remove or temporarily hide a published Listing in the event of a breach of these Terms and Conditions, the provision of false information, a violation of law, or the receipt of credible reports concerning irregularities related to the presented point of sale.

§ 11. REPORTING VIOLATIONS AND CONTENT MODERATION

Any person may report to the Service Provider content, Spots, Listings, or other materials that they believe violate applicable law, the rights of third parties, good practices, or the provisions of these Terms and Conditions.
Reports may be submitted by e-mail to: biuro@getfindia.com.
A report should, where possible, include: identification of the content or Spot concerned, a description of the violation, justification of the report, and the contact details of the reporting person.
The Service Provider may remove, hide, or restrict access to content, a Spot, a Listing, or an Account if a violation of law, these Terms and Conditions, or the rights of third parties is identified.
A User whose content has been removed or hidden may request that the Service Provider reconsider the matter.

§ 12. COPYRIGHT

Copying and publishing any content contained in the Application or the Service in other media, in particular on other websites, in printed publications, multimedia presentations, training materials, and other documents, without the consent of the Service Provider or another authorised entity, is prohibited.
Picado sp. z o.o. or other authorised entities own the rights to elements of the Application and the Service, in particular the layout, graphic symbols, software, database structure, and materials prepared by the Service Provider. The User, Creator, or Submitter retains the rights to the content, photographs, descriptions, names, graphics, and other materials they provide, to the extent such rights belong to them.
By submitting or publishing User Content in the Application or the Service, the User, Creator, or Submitter grants the Service Provider a non-exclusive, royalty-free licence to use that content to the extent necessary for the operation, presentation, promotion, and development of the Application and the Service, in particular by reproducing, storing, displaying, publishing, duplicating, making available in the Application and the Service, and using it in materials promoting the Application, the Service, or the getFindia brand.
Unless otherwise provided in separate licensing or promotional agreements or other express arrangements with the Service Provider, the Service Provider does not authorise:
1. licensing or selling Spots contained in the getFindia Application;
2. using Spots for purposes other than non-commercial use;
3. modifying, changing, or creating derivative works based on Spots contained in the getFindia Application.
Failure to comply with the above rules may result in a request for immediate removal of the copyright infringement, suspension of the User Account, removal of the Listing, or other actions provided for by law.

§ 13. LICENCE TO USE THE GETFINDIA APPLICATION

Subject to the terms set out in these Terms and Conditions, the User receives a non-transferable, non-exclusive licence to install and use copies of the Application solely in accordance with its intended purpose.
Any updates that supplement or replace a given version of the Application are also subject to the provisions of these Terms and Conditions, unless a separate licence is issued for such updates, supplements, or replacements.
The Service Provider does not authorise or permit any third party to:
1. license or sell the getFindia Application;
2. distribute the Application, except where such distribution has been expressly authorised by the Owner;
3. use the getFindia Application for purposes other than those consistent with its intended purpose;
4. modify, change, or create derivative works based on the getFindia Application.

§ 14. PERSONAL DATA PROTECTION

The administrator of personal data ensures that Users of the Application and the Service are able to exercise the rights arising from data protection regulations, including the GDPR.
Detailed information regarding the rules for processing personal data, data recipients, data retention periods, the rights of data subjects, and the use of cookies and similar technologies is set out in the getFindia Privacy and Cookies Policy.
The User may at any time disable location services via the appropriate option in the mobile device’s system settings, although this may limit or prevent the use of location-based functions of the Application.

§ 15. FINAL PROVISIONS

The Service Provider reserves the right to amend these Terms and Conditions for important reasons, in particular in the event of changes to applicable law, changes to the functionality of the Application or the Service, changes to the manner of service provision, changes to payment operators, or changes to technical conditions.
The amended Terms and Conditions take effect 14 days after their publication on the Service, unless applicable law requires a different period or the change is purely technical, organisational, or beneficial to Users.
Amendments to these Terms and Conditions do not affect Visibility Services purchased before the new version of the Terms and Conditions takes effect, unless the amendment is beneficial to the Submitter or results from mandatory provisions of law.
In matters not regulated by these Terms and Conditions, the provisions of generally applicable Polish law shall apply, in particular the Civil Code, the Consumer Rights Act, and the Copyright and Related Rights Act.

GETFINDIA PRIVACY AND COOKIES POLICY

effective from: 14.07.2026

Data Processing Information Clause

In compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”), we provide information on the principles of processing personal data and on the rights of persons whose data are processed.

The administrator of personal data is Picado sp. z o.o. based in Poznań, ul. Floriana Stablewskiego 47 lok. 4, 60-213 Poznań, Poland, KRS: 0000549874, NIP: 7822575026, REGON number: 360875416.

Contact with the Administrator regarding personal data protection is available at: biuro@getfindia.com.

The Administrator processes personal data on the basis of applicable law, concluded contracts, the legitimate interests of the Administrator, and consent provided, depending on the purpose and nature of the processing.

Personal data may be processed in particular for the following purposes:

a) registration and management of a User Account in the getFindia application — on the basis of Article 6(1)(b) GDPR, i.e. for the performance of a contract for the provision of electronic services;

b) handling login or registration via the Facebook social network — on the basis of Article 6(1)(b) GDPR. As part of the integration of the application with the user’s Facebook account, the application obtains access to the user’s Facebook ID and profile picture. The application stores only the user’s Facebook ID and profile picture. Other data remains on Facebook and is not stored in the application or shared with the Administrator;

c) use of the getFindia application and its functions — on the basis of Article 6(1)(b) GDPR, where processing is necessary for the provision of services available in the application;

d) handling of the contact form, correspondence, and user support — on the basis of Article 6(1)(f) GDPR, i.e. the legitimate interest of the Administrator in handling correspondence, providing responses, and pursuing or defending against claims;

e) handling of the submission form for the paid visibility service for a point of sale on the getFindia application map — on the basis of Article 6(1)(b) GDPR, i.e. for the purpose of taking steps prior to entering into a contract or for the performance of a contract;

f) provision of the paid visibility service on the map, including submission verification, publication of a point of sale listing, contact with the Submitter, maintenance of the listing, and complaint handling — on the basis of Article 6(1)(b) GDPR;

g) handling of electronic payments, invoicing, accounting, and tax settlements — on the basis of Article 6(1)(c) GDPR, i.e. compliance with legal obligations of the Administrator;

h) pursuing claims or defending against claims — on the basis of Article 6(1)(f) GDPR, i.e. the legitimate interest of the Administrator;

i) correct operation of the map and location functions of the getFindia application — on the basis of consent expressed in the operating system of the mobile device, in accordance with Article 6(1)(a) GDPR;

j) conducting statistics, optimising the operation of the website and application, ensuring security, preventing fraud and abuse, and conducting advertising activities — on the basis of the appropriate legal basis under the GDPR and regulations concerning cookies and similar technologies.

In connection with the use of the getFindia application, the Administrator may process data provided during registration and use of the Account, in particular the e-mail address and other data necessary for Account management and application functions.

The Administrator may store the e-mail addresses of application users in order to contact users if necessary, in particular in connection with Account management, the contact form, enquiries, or application operation.

In connection with the contact form, the Administrator may process data provided by the user, in particular the e-mail address, first and last name, message content, and other data voluntarily provided in correspondence.

In connection with the submission form for the paid visibility service on the map, the Administrator may process Submitter data, in particular first and last name or entity name, e-mail address, telephone number if provided, billing data, point of sale data, address or location of the point of sale, business description, product categories, photographs and other materials submitted for publication, as well as information necessary for submission verification and service provision.

Data relating to the submitted point of sale, such as the point name, location, description, product categories, photographs, and contact details provided by the Submitter, may be published in the getFindia application and visible to its users.

In connection with payments, the Administrator may process data necessary for payment handling, settlements, accounting, complaint resolution, and refunds. Data necessary for payment handling may be transferred to Krajowy Integrator Płatności S.A., the owner of the Tpay service, at the point of redirection to the payment gateway or to the extent necessary for payment processing, complaint handling, or refunds.

The use of certain getFindia application functions may require enabling the GPS location service and data transfer on the mobile device. This is necessary for the correct operation of location-based functions. Location data is processed solely on the user’s mobile device, following the user’s consent given in the phone’s operating system. The user may at any time disable location services via the appropriate option in the mobile device’s system settings, although this may limit or prevent the use of the application or its location-based functions.

In connection with the processing of data for the purposes indicated above, recipients of personal data may include public authorities and other entities authorised to receive data under applicable law, entities providing electronic payment services, entities providing hosting, IT, maintenance, and technology services to the Administrator, entities providing accounting, legal, advisory, or administrative services, as well as other entities that process personal data on behalf of the Administrator on the basis of relevant data processing agreements.

Data published in the point of sale listing, such as the point name, location, description, product categories, photos, and contact details provided by the Submitter, may be visible to users of the getFindia application.

Personal data will be stored for the period necessary to achieve the purposes for which it was collected, and thereafter for the period and to the extent required by generally applicable law, or as necessary for pursuing claims or defending against claims.

Data related to the management of a User Account is processed for the duration of holding an Account in the getFindia application. After deletion of the Account, data is deleted or anonymised, unless its continued storage results from legal obligations of the Administrator or is necessary for pursuing claims or defending against claims.

Transactional, payment, settlement, and financial-accounting data is stored for the period required by tax and accounting law, normally for 5 years from the end of the calendar year in which the payment was made or the accounting document was issued.

Data related to the submission of a point of sale for the paid visibility service on the map is stored for the period necessary for handling the submission, providing the service, handling complaints, and pursuing or defending against claims.

In connection with the processing of personal data, the data subject has the following rights: the right of access to personal data, the right to rectification of data, the right to request the erasure of personal data (the “right to be forgotten”), the right to request restriction of processing, the right to data portability, the right to object to data processing, and the right to withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

To exercise your rights, please contact the Administrator at: biuro@getfindia.com.

In the event of becoming aware of unlawful processing of personal data, the data subject has the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).

Where the processing of personal data is based on the consent of the data subject, the provision of personal data to the Administrator is voluntary. However, the provision of personal data is necessary where the basis for processing is a statutory provision, a concluded contract, or the necessity of providing services available in the application or the service.

Users’ data may be processed in an automated manner to the extent necessary for the operation of the application, the website, and technical, statistical, security, or advertising tools. The Administrator does not make decisions regarding users based solely on automated processing that would produce legal effects or similarly significantly affect them.

Some service providers used by the Administrator may process data outside the European Economic Area. Where data is transferred outside the European Economic Area, the Administrator uses the solutions required by the GDPR, in particular adequacy decisions, standard contractual clauses, or other permissible safeguard mechanisms.

Cookies and Similar Technologies

Picado sp. z o.o. declares that it uses a cookie mechanism, which, by saving short text information on the user’s device or the device of another person visiting the website, allows identification for the purpose of improving site usability, enabling login, and cooperating with applications provided by external providers, including Google, Facebook, and Microsoft.

Cookies and similar technologies may be used in particular for the correct operation of the website, enabling login, remembering user preferences, conducting statistics, optimising the operation of the website and application, ensuring security, preventing fraud and abuse, and conducting advertising activities.

The Service may also use technologies similar to cookies, including localStorage, in particular for the purpose of remembering user preferences, saving information about the closing of the cookies notice, or ensuring the correct operation of selected technical functions of the service.

Accepting cookies on the user’s device may be necessary to provide the user with the IT service or for the correct operation of selected website functions.

Any person visiting the website may prevent cookies from being saved on their device or permanently delete saved cookies by modifying their browser settings. Limiting or disabling the use of cookies may affect the operation of certain service functions.

To the extent required by applicable law, the use of cookies or similar technologies takes place after obtaining the user’s consent. Users may manage cookie settings via browser settings or consent management tools available on the service, if such tools have been made available.

The Administrator ensures that saving cookies on the device of a user or other person visiting the website does not cause any configuration changes to their device or software.

Where the service uses external technical, analytical, advertising, security, or social tools, these may apply their own cookies or similar technologies in accordance with the policies set by the providers of those tools.

The Service may use external services to collect statistical data on how users use its websites and applications. This information may be used for conducting statistics, optimising the operation of the service, ensuring security, preventing fraud, and advertising purposes.

Data Security

Personal data of application and service users is protected by the Administrator against disclosure to unauthorised persons, revelation, loss, destruction, and unauthorised modification.

The Administrator applies appropriate organisational and technical security measures, including software security measures and, where justified, data encryption systems.

Changes to the Privacy and Cookies Policy

The Administrator reserves the right to amend this Privacy and Cookies Policy for important reasons, in particular in the event of changes to applicable law, changes to the functionality of the application or the service, changes to the technical tools used, changes to service providers, or changes to the manner of data processing.

The new Privacy and Cookies Policy takes effect upon its publication on the service, unless a later effective date is indicated in the published amendment.

In matters not regulated by this Privacy and Cookies Policy, the applicable provisions of law shall apply, in particular the GDPR and Polish law.